|
The Communications Division
of the Orlando Fire Department is a vital link between the
citizens of Orlando and emergency services. We strive to serve
the citizens and visitors of the City of Orlando effectively and
efficiently by providing assistance during an emergency.
The City of Orlando Fire
and Police Communications Divisions are co-located in the
Orlando Operations Center (OOC), which also houses Traffic
Engineering and Emergency Management.
The Communications Division
is comprised of a manager, assistant manager, radio technician,
shift supervisors, and communications specialists. Three
shifts (7am-3pm, 3pm-11pm, 11pm-7am) 24 hours a day year round.
All communications specialists are certified Emergency Medical
Dispatchers with the National Academies of Dispatch. An intense
training program ensures each specialist uses the proper
protocols for handling emergency and non-emergency incidents.
The Communications Division
fills a critical role in the emergency services division of the
Orlando Fire Department. The high demand for professionalism,
knowledge, and quick response is met with every call to 9-1-1
and the men and women of the Communications Division are proud
of the quality of care they are able to provide to the citizens
and visitors of Orlando. |
