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At A Glance
Our goal is to deliver police service to the citizens of Orlando
courteously and professionally. If you feel an officer has acted
improperly, there are two ways to make a complaint. If you know who
the officer’s supervisor is, you may contact him/her directly by
telephoning 321-235-5300. Even if you do not know who the supervisor
is, but know the officer’s name, the person answering at that number
can tell you who the officer’s supervisor is. Remember, our officers
and supervisors work various shifts, and you may be directed to the
supervisor’s voice mail. Leave a message and the supervisor will get
back with you. You may also request to speak with a Watch Commander
any time at the above number.
If you feel the complaint is too serious to be handled by the
supervisor, you may contact our Internal Affairs Section at
407-246-2352 or download and complete the Citizen Complaint Form at
the bottom of the Internal Affairs links (see column on right). The
Citizen Complaint Form can be e-mailed or mailed to Internal Affairs
at P.O. Box 913, Orlando, FL, 32802-0913. The Internal Affairs Section works regular business
hours, Monday through Friday, 8:00 a.m. to 5:00 p.m.
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