Telephone the Internal Affairs Section Monday through Friday, 8 a.m. to 5 p.m. at (407) 246-2352.

Nights, weekends and holidays call 321-235-5300 to contact the WATCH COMMANDER, who will see that the matter is properly addressed.

Depending upon the circumstances, the incident will either be handled by a supervisor, informally by an Internal Affairs Investigator, or formally by Internal Affairs. If your case is assigned to the officer's supervisor for investigation, the supervisor will contact you to try to resolve the situation.

If the case is to be handled formally, an Internal Affairs investigator will complete a thorough report regarding the complaint.

All formal investigative reports are reviewed by the Chief's Staff and the employee's chain of command for approval and recommendations.

Formal Investigation Disposition: You will be notified of the final disposition by certified mail.

The Citizens Police Review Board (CPRB) will review the formal case report and notify the Chief of Police of its recommendations. You will be invited to attend and address the CPRB concerning your complaint.